Terms

Terms & Conditions

If you have any comments, questions, concerns, ideas, or just want to get in touch, please contact us

Important Details

We may not be able to accept your order, or part of your order, due to one of the following reasons:

    * authorisation of your payment failed
    * we made a pricing or product description error
  

If there are any problems with an order,  we will contact you, but if you experience any problems trying to order from our site, then please do contact us.

If you change your mind about an order and want to cancel it, you can do so up to the point when it is despatched (orders are normally processed immediately after they've been placed, so we may have already packed your order and made arrangements for it to be sent when you cancel it. If this is the case then we can't always stop the order from being delivered: once you receive the order, just return it to us free of charge).

To cancel your order, please contact us

We make every effort to deliver goods within the estimated timescales, however delays are occasionally inevitable due to unforeseen factors. Please see delivery & returns for more information.

Your log in details are exclusive to you, are non-transferable, and must be treated as strictly confidential at all times. In the event that you have any concerns regarding your log in details, or become aware of any misuse, you should contact us